Please read these terms carefully before using the Quikzee platform and services.
Last updated: August 31, 2026
Please read these Terms and Conditions carefully before using Our Service.
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service, whether as Customers or as Service Partners.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also subject to Our Privacy Policy, which describes how We collect, use, and disclose personal information. Please read Our Privacy Policy carefully before using Our Service.
To use the Service You must be at least 18 years of age and capable of forming a legally binding contract. Service Partners must additionally be legally permitted to work and to provide the relevant Home Services.
Accounts are created and secured using a one-time password sent to Your mobile number. You agree to provide accurate, current and complete information, to keep it updated, and to maintain the confidentiality of Your Device and login. You are responsible for all activity that occurs under Your Account. You must not create more than one Account, share Your Account, or use another person's Account without authorization. Notify Us promptly of any unauthorized use.
Service Partners agree to provide identity and verification information (which may include Aadhaar, PAN, a photograph and bank account details) for identity verification, eligibility checks and payouts. We may approve, decline, suspend or remove any Account at Our discretion, including where verification fails or information is inaccurate.
The Company provides a technology platform that enables Customers to discover and book Home Services and enables Service Partners to receive and perform job assignments. Service Partners are independent contractors and are not employees, agents, partners or joint venturers of the Company. Nothing in these Terms creates any employment, agency, franchise or partnership relationship.
Unless expressly stated otherwise in writing, the Company facilitates Bookings and payments between Customers and Service Partners and does not itself perform the Home Services. The Company does not guarantee the quality, timing, safety, legality or outcome of any Home Service, or the conduct of any Customer or Service Partner. While We may carry out onboarding checks on Service Partners, such checks are limited and are not a guarantee of any individual's suitability or background.
You use the Service and interact with other Users at Your own risk and are responsible for exercising reasonable judgment and precautions in all interactions.
When You place a Booking, You make an offer to receive Home Services on the terms shown in the Application, including the service scope, schedule, address, price and any applicable taxes. A Booking is confirmed when the Application indicates confirmation and, where applicable, a Service Partner is assigned.
Subscriptions recur on the schedule You select and continue until cancelled or expired in accordance with these Terms and the details shown at the time of Booking. You are responsible for reviewing the schedule, the assigned Service Partner, and any renewal or expiry information shown in the Application.
For each Visit, the Service Partner may be required to check in and check out through the Application, and location and time information may be recorded for attendance and verification purposes as described in the Privacy Policy. Customers agree to provide safe and reasonable access to the premises, a safe working environment, and any access instructions needed for the Visit. Additional charges may apply for work outside the agreed scope, and such work is at the Service Partner's discretion.
Prices for Home Services are displayed in the Application and may vary based on factors such as service type, home size, location, schedule and duration. Prices are inclusive or exclusive of taxes as indicated at checkout, and applicable taxes (including GST) will be charged as required by law.
Payments are processed through third-party payment processors, including Easebuzz. By making a payment You authorize the Company and its payment processor to charge Your selected payment method for the applicable amounts. The Company does not store full card or equivalent payment credentials. You are responsible for any charges imposed by Your bank or payment provider.
The Wallet, where available, may hold credits, refunds or prepaid amounts for use towards Bookings. Wallet balances represent a claim only against amounts actually credited, are not a bank deposit, do not earn interest, are non-transferable, and are not redeemable for cash except where required by law. We may set limits on Wallet use and may adjust the Wallet to correct errors, reverse fraudulent or disputed transactions, or comply with law.
Promo codes and promotional credits are subject to their specific terms, may be limited in time and eligibility, cannot be combined unless stated, have no cash value, and may be withdrawn or invalidated if We reasonably believe they are being used in error, in bad faith, or in breach of their terms or these Terms.
Service Partner payouts are calculated as shown in the Service Partner edition of the Application, net of any applicable platform fees, commissions, adjustments and taxes, and are paid to the verified bank account on file according to Our payout schedule. Service Partners are solely responsible for their own tax obligations arising from amounts they earn.
Cancellation, rescheduling and refund rules, including any cancellation windows, fees and no-show charges, are those shown in the Application at the relevant time. Cancellations made late, or missed Visits caused by lack of access or an unsafe environment, may be charged in full or in part.
Where a Customer requests a replacement, or an assigned Service Partner becomes unavailable or takes approved leave, We may assign a different Service Partner or reschedule the affected Visit. Approved refunds are issued to the original payment method or to the Wallet at Our discretion and may take time to reflect depending on Your bank or payment provider.
You may be able to submit Content such as ratings, reviews, photographs and feedback. You are solely responsible for Your Content and represent that You have the rights to submit it and that it is accurate, lawful and not misleading, defamatory, obscene, infringing or otherwise objectionable.
You grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to host, store, use, reproduce, adapt, publish and display Your Content in connection with operating, promoting and improving the Service. We may, but are not obligated to, review, moderate, edit or remove Content, and may remove Content or withhold ratings that we reasonably believe violate these Terms.
You agree not to: use the Service for any unlawful purpose or in breach of these Terms; harass, threaten, discriminate against, defraud or harm any other User or any Company personnel; provide false, misleading or stolen identity, payment or verification information; interfere with or disrupt the Service, its servers or networks, or attempt to gain unauthorized access to any part of the Service; reverse engineer, decompile or attempt to extract source code from the Application except to the extent permitted by law; use any robot, scraper or automated means to access the Service; upload viruses or malicious code; or infringe the intellectual property or other rights of any person.
Service Partners additionally agree to: perform Home Services with reasonable skill, care and professionalism; arrive on time and complete the agreed scope; comply with the Customer's reasonable house rules and applicable law; not bring unauthorized persons to a Visit; not be under the influence of alcohol or unlawful drugs during a Visit; and not solicit, remove or misuse a Customer's property or information.
Customers additionally agree to: provide a safe, lawful and non-hostile environment; not require work that is unsafe or unlawful; secure valuables and hazardous items; and treat Service Partners with dignity and respect.
The Company invests in connecting Customers and Service Partners. During Your use of the Service and for a reasonable period afterwards, You agree not to arrange, solicit or accept Home Services introduced through the Service on a direct or off-platform basis in order to avoid fees, payments or protections that would otherwise apply. We may suspend or terminate Accounts involved in such circumvention.
The Service and its original content (excluding Content provided by Users), features and functionality are and will remain the exclusive property of the Company and its licensors, and are protected by intellectual property laws. Subject to Your compliance with these Terms, the Company grants You a limited, non-exclusive, non-transferable, revocable license to download and use the Application on a Device that You own or control, solely for Your personal, non-commercial use of the Service (or, for Service Partners, to provide Home Services through the Service). You may not copy, modify, distribute, sell, lease or sublicense any part of the Service, or Our trademarks, without Our prior written consent.
The Service relies on third-party services and technologies, including Application Stores, payment processors, mapping and location providers, messaging and push-notification providers, and cloud hosting. Your use of the Application obtained from an Application Store is also subject to that Application Store's terms. Third-party services are governed by their own terms and privacy policies, and the Company is not responsible for them.
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service.
You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that Third-Party Social Media Service's terms and privacy policies.
By using the Service You consent to receive communications from Us and from other Users in connection with Bookings and Visits, including one-time passwords, transactional messages and service notices, by SMS, push notification, email or telephone call. You may opt out of promotional communications using the controls provided, but You may continue to receive non-promotional, transactional communications.
We may terminate or suspend Your Account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions or if We are required to do so by law.
Upon termination, Your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity and limitations of liability. Subject to applicable law and Our right to withhold amounts for investigation of fraud, chargebacks or breach, We will make available any undisputed Wallet balance or earned payout owed to You following termination, where required.
To the maximum extent permitted by applicable law, You agree to defend, indemnify and hold harmless the Company, its Affiliates and their respective officers, directors, employees, agents and suppliers from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or in any way connected with: (i) Your access to or use of the Service; (ii) Your Content; (iii) Your breach of these Terms or applicable law; (iv) Your interactions with, or the Home Services provided to or by, any other User; or (v) Your violation of the rights of any third party.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service in the six months preceding the event giving rise to the liability, or 100 USD if You have not paid anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states or jurisdictions, each party's liability will be limited to the greatest extent permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by proven negligence or for fraud.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, government action, civil unrest, strikes, failures of utilities, telecommunications or internet service, or failures of third-party service providers.
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws. Subject to the "Disputes Resolution" section, the courts at Thane, Maharashtra, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. If the dispute is not resolved within a reasonable period, it shall be subject to the governing law and jurisdiction stated above.
In accordance with applicable Indian law, including the Information Technology Act, 2000 and the rules made thereunder, complaints regarding the Service or any Content may be sent to Our Grievance Officer by email at info@quikzee.com or by post to the Company's address stated above. Please include Your name, contact details, a description of Your complaint and any supporting information. We will acknowledge and endeavour to resolve valid complaints within the timelines prescribed by applicable law.
The Service is intended for use within India. If You access the Service from outside India, You do so on Your own initiative and are responsible for compliance with local laws. If You are a consumer resident in a jurisdiction that provides mandatory consumer protections, You will benefit from any mandatory provisions of the law of that jurisdiction.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.
If you have any questions about these Terms and Conditions, You can contact us: